What is Complete Outsourced HR?
Complete Outsourced HR is an ongoing partnership, not a project. CYB becomes your HR department: we manage compliance, own your people processes, and give leadership direct access to a certified HR expert. We support organizations nationwide across federal, state and local requirements.
What Your Partnership Covers:
- Employee Relations: Direct guidance on sensitive conversations, investigations, discipline and separations, with the documentation handled correctly.
- Compliance Oversight: Ongoing monitoring of federal, state and local requirements, so changes reach you before they become exposure.
- Leadership Support: Coaching for owners and managers on day-to-day people decisions, so no one is guessing.
- Direct Access: You, your management team and your employees can reach your dedicated HR expert as issues come up, without waiting for a scheduled session.
- Leave Management: FMLA and applicable state leave programs tracked and administered, included from the HR Management Partnership up.
- Process Ownership: Consistency across hiring, onboarding, performance and documentation, maintained rather than rebuilt every year.
Why This Is Different
CYB does not sell hours. We provide structured HR ownership. Our model separates expert guidance from hands-on execution, so leadership always has access to HR judgment while the critical work still gets done correctly and on time. That structure lets us prioritize compliance risk and business impact instead of billing increments.
There are six levels, from administrative support through fractional CHRO leadership. Every one is a flat monthly investment, never hourly.
Who Complete Outsourced HR Is For
Businesses that have built an HR foundation and now want it run. Every partnership starts the same way: an HR compliance audit and handbook work through Foundations First or the HR Transformation Suite. From there, CYB takes over the day to day. If you already have payroll, an HRIS or a PEO, this is the layer they do not cover: the employee issues, the manager decisions, and the documentation that gets tested when something goes wrong.
Ready to Hand HR Over?
Six Ways to Partner With Us
HR Admin Assistance
For owners wearing every hat who want HR tasks handled correctly while still managing some internally.
HR Advisory Partnership
For small but growing businesses ready to hand off core HR while building a consistent, compliant foundation.
HR Operations Partnership
For owners navigating growth, sensitive employee issues or difficult decisions who want full coverage.
HR Management Partnership
For leaders formalizing HR structure, managing leave programs and training managers properly.
HR Director Partnership
For companies with larger teams, active leave programs and growing compliance demands.
Enterprise HR Partnership
Frequently Asked Questions
Common questions about how an ongoing HR partnership works, what is included, and how it differs from a payroll provider or a PEO.
How is this different from my payroll company or PEO?
A payroll provider or PEO handles payroll, benefits and paperwork storage. They do not navigate employee issues, guide managers through difficult conversations, manage terminations, or keep your people practices consistent. That work stays with you unless someone owns it. That is what we do.
What is Complete Outsourced HR?
Do I need to complete Foundations First or the Transformation Suite first?
Yes. Every partnership begins with an HR compliance audit and handbook work, which is Phase 1 of the HR Transformation Suite. We do not manage people decisions on documentation we have not reviewed and do not stand behind, because that documentation is what gets tested when something goes wrong. If your foundation is already in good shape, that phase moves quickly. If it is not, that is exactly what it is for.
How is the right partnership level chosen?
It depends on your headcount, complexity, risk level and how much support leadership needs. There are six levels, from administrative help through fractional CHRO leadership. We size it together on the consultation.
How does Complete Outsourced HR help with compliance?
It includes thorough compliance audits and continuous monitoring to ensure your business meets all legal requirements and avoids costly penalties.
Can Outsourced HR be tailored to my business?
Yes, everything we provide is fully customized to fit your company’s unique needs, goals, and growth stages.