Do you have a small or family-owned business? Are you thinking you can get by without Human Resources?
Why would a small business need HR at all? When to hire HR is a good question for growing businesses!
In short, you definitely need HR! Human Resources professionals add immense value to small businesses as well as mitigate risk for organizations of all sizes. Ultimately if your Human Resources department is operating well, employee performance, commitment, and loyalty will increase which will then increase your bottom line. According to Glassdoor, organizations that have a strong onboarding program increase their quality of hire by 70%. Additionally, 75% of employees say that they would stay longer at an organization that listens to and addresses their concerns. According to a Gallup poll, disengaged employees are almost twice as likely to seek new jobs as engaged employees. These are all issues that CYB Human Resources can target and help within your small business! CYB Human Resources is trained, prepared and ready to help you with your small business!
Human Resources departments typically encompass a wide variety of tasks. However, some general purposes of a Human Resources department are documentation, compliance, recruitment and hiring, onboarding and development.
Documentation
There are certain documents that all employers should have for every one of your employees. These include an employee file, an employee medical/insurance file that is stored separately, and an I-9 Form. Additionally, your organization, no matter how small, should have an employee handbook comprised of necessary policies as well as general information about your organization and your expectations for employees. An employee handbook serves as the Foundation for your HR department and is vitally important. Additionally, labor laws change constantly, and your handbook should be updated to reflect these changes.
Some examples of policies in your handbook are your organization’s mission, values, and objectives, an anti-discrimination policy, workplace violence policy, paid time off policy, progressive discipline policy, and a sexual harassment policy.
Compliance
Compliance goes right along with documentation. There are many labor and employment laws and regulations that all businesses should be aware of. Some of the labor laws apply only to larger companies of maybe 50 with more employees, but many of these regulations apply to organizations, no matter how small. For example, the Fair Labor Standards Act applies to employers of all sizes and is often one of the first laws that employees point out violations of. Of course, paychecks are paramount in employee’s minds! Some other laws that you must comply with are anti-discrimination laws, the Americans with Disabilities Act and its amendments, Immigration Reform and Control Act (IRCA), and the Occupational Health and Safety Administration (OSHA). CYB can ensure that your organization stays in compliance with all of the current and ever-changing labor and employment laws and avoids costly legal fees!
Recruitment and Hiring
The recruitment and hiring processes can be complicated! Small businesses often have family members, family friends, or long-time employees working for them, so when they need to hire something from outside, they do not know the steps to take! CYB Human Resources can help with this process! You want to make sure that you have an accurate and up-to-date Job Description before hiring, know where to post your Job Description to find the best candidates for your industry, conduct a thorough and legal interview and present a compelling offer through an offer letter to your top candidate. There are many laws you must comply with during the hiring process such as Equal Employment Opportunity laws, the ADA, etc. According to CareerBuilder, the average cost of a “bad hire” is $17,000 annually. This figure includes the costs of lost productivity, lost time, the cost of your hiring process, and the cost of training a replacement. It is very important that you make a good hire the first time! Call CYB, your favorite HR Management Company to help you recruit and hire the best!
Onboarding
A successful onboarding program integrates a new hire into your company and, if done well, can have huge payoffs for your organization. The Society of Human Resources Management (SHRM) states that employees who go through a structured onboarding program are 58% more likely to be with that organization after three years. Additionally, organizations with a structured onboarding process experience 50% greater new-hire productivity!
Most people think that onboarding takes place in a few hours during the employee’s first day of work, but a good onboarding process can and should take several months or even up to a year. Onboarding begins with the logistical tasks that must happen on an employee’s first day, such as completing paperwork, filling out the I-9 form, and getting information about company benefits. Onboarding also includes training programs, mentoring or buddy programs, and regular check-ins with the HR department or management to assess needs as a new employee begins to get acclimated to your organization. Feedback during the onboarding process is key and a huge determinant of an employee’s success within your organization.
Development & Maintenance
Development & maintenance is another huge piece of the Human Resources puzzle and involves day-to-day management, maintenance, and retention of your workforce. Are you making sure that your employees have growth and development opportunities that excite them? What about annual performance reviews and a culture of continuous feedback? All of these things play a huge role in the retention of your employees. Once you have hired and onboarding excellent employees, you want to make sure they stay engaged at your organization!
Your Human Resources department should also resolve workplace disputes, handle disciplinary actions, handle terminations, arrange workplace events, and ensure that you have a safe work environment. These tasks may appear small, but they actually present large risks to your organization when not done correctly and legally.
If all of this sounds overwhelming, don’t worry! CYB Human Resources, can help you figure everything out! Human Resources is a vast field with a lot of moving parts, but we help small businesses successfully manage their HR needs every day. Contact the HR Management company with the best Google reviews today for a free assessment. You can email info@cybhumanresources.com or call us at 1-833-CYB-ASAP today! And let your friends know that for new clients, we offer a FREE HR health assessment.